I just noticed on my last purchase in Ireland I only received a VAT refund of 17%. So I decided to check why online. I was under the impression it was 21%. Well after reading up online I found out that the VAT changes regularly and you should always check prior to travel.
These are the current rates as of right now:
Ireland 17.36% and Italy 4 to 20%
Still not a bad deal - I will take 17% back on my purchases. :) Some people do not know about the VAT and never apply for a refund. It takes seconds at the airport and it is usually on your way to the gate.
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