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Monday, November 23, 2015

Money and Tipping Venice

  • Are ATMs easy to find in Venice

Yes. Just look for the nearest bank. Nearly all Venice banks have 24-hour "bancomats" (automated teller machines or cashpoints) facing the street.
A few caveats:
  • Most bank ATMs are available to tourists and have multilingual menus. However, bancomats at Venice's largest savings bank--the Cassa di Risparmio di Venezia--are reserved for customer transactions.
  • A few ATMs may have withdrawal limits. If you're attempting to withdraw more than, say, 250 euros and the bancomat won't complete the transaction, try again with a smaller amount.
  • International ATM network connections aren't 100 percent reliable. Always carry enough cash to meet your needs if the network is down for repairs or maintenance.
  • It's always a good idea to notify your bank and credit-card companies before traveling abroad. Otherwise, you could find that your cards are blocked overseas.
For more advice and warnings, see our Money and Currency article.
  • Where can I exchange currency?

You'll find money-exchange counters at the airport and in major tourist areas. However, you're likely to save money by using your ATM card to get euros from Bancomat machines.
  • Do you have any advice on tipping?

Tipping is tricky, because customs and expectations vary by nationality. For example, Australians often hate to tip, while Americans tend to tip more generously than Europeans do because the U.S. service economy is built around tipping.
Still, here are some guidelines that may be helpful:
Hotel porters. Tip 1 to 2 per euros per bag, depending on the hotel category.
Hotel chambermaids. Tip 1 to 2 euros per person each day. (In fancier hotels, you may want to tip a bit more.)
Restaurant waiters. Italian restaurant bills normally include service, but if you're at a sit-down restaurant, it won't hurt to leave an extra 5 to 10 per cent on the table for good service. (Tip in cash, even if you're paying by credit card.)
Bartenders. Tipping is entirely optional in bars and cafés. If you're seated at a table, you can tip the waiter or waitress as you would in a restaurant; if you're standing at a counter, you can give a modest tip to the bartender or barista (for example, when handing over your ticket for a drink or coffee in traditional Italian bars where you prepay at the cashier's desk).
Taxis. In land taxis, it never hurts to round up the bill when paying. In water taxis, there's no need to tip unless the driver has performed a special service.
Toilets. In nicer restaurants or other places where lavatories have attendants, it's normal to leave 50 cents or a euro on the attendant's plate. In public WCs that charge fees (see our Venice Public Toilets article), there's no need to tip.
Our advice: Don't feel that you have to tip generously (Italians aren't big tippers), but don't feel guilty about overtipping, either. Service employees aren't likely to be offended by your largesse.
 
 
 
NOTE:  Some restaurants in Venice add a service charge.  Our favorite restaurant does this.  The Bistros in Saint Mark Square also add a service charge because of the location.  It is usually around 12%.
 

Tipping in Venice


One of the most commonly asked questions is what is the tipping policy in Italy. The answer is that it is not expected or required to leave a tip. Period. If you are inclined to do so because the service was good, then only a few Euros. I almost never leave a tip.

In the U.S. it is customary to tip 15-20% because the servers are paid less than minimum wage, and they rely on tips to earn a living. This is part of American culture. But only Americans leave tips. In some places, such as Germany, you may leave the change, but not 15 or 20% of the bill. But generally, non-Americans do not tip.

Some restaurants in Venice are in business to grub money from tourists, not to serve good food, and should be avoided. The waiters know that Americans leave tips. They are constantly asked by Americans whether the tip is included. Only Americans ask this, because everyone else in the world knows that it is—the question makes no sense to people from other countries, and marks you as an American (as if they couldn’t already tell). For that reason, if the waiter in these places thinks you are American, they will tell you that the tip is not included. They will bring you a bill that shows a 12% service charge, and still tell you that the tip is not included. They will tell you that this is a tax, or that it not for them, it’s for the owner. These are both out-and-out lies, and amounts to fraud. A bona fide restaurant will never mention a tip. (Note, for example, that there is no place on the credit card receipt to add a tip)

How do you tell which to avoid? Here are some clues:

1) They stand outside and all but drag you in. A good restaurant would never do this. This seems to me little better than begging in the streets. These people only want to get your money. The first thing a good restaurant will often ask is whether you have a reservation.

2) There are 10,000 things on the menu. A decent restaurant will have only a handful of things in each category on the menu. That is, a few appetizers, four or five pasta courses, and four or five main courses. If the menu looks like Denny’s or the Double-T Diner, run.

3) There are photos of the food on the menu. Self explanatory.

4) They have a tourist menu. Again, self explanatory.

5) They are always open. Reputable restaurants in Venice close at about 2:30 (if they serve lunch) and do not open again until 6:00 or 7:00 p.m.

What to look for in a good restaurant: Generally, the good restaurants will be small, have only a handful of tables, and may have the menu taped to the window written on a place mat (a kind of mustard-colored paper).

There are exceptions to every rule. For example, Gianni’s on the Zattere (identified by its bright yellow chairs) violates most of these rules, but will never beg for a tip. The food is good and the service prompt and polite. It is also in a beautiful spot on a little pier over the Giudecca Canal. They serve a wide variety of food that should please most adults, and they will have something for the kids.

An exception in the other direction, i.e., a restaurant that is less obviously a money grubber because they do not do everything I mentioned above, but is one of the more egregious violators because they bill you a 12% service charge and then tell you tip is not included, and that the 12% is a tax (which, again, is a bold faced lie), is Ai Tosi near the Rialto Market at Sotoportego del Capeler. The food is okay, the service fairly quick and attentive, but the tip thing keeps from going there, and Americans who go there should just ignore the request for a tip.

A note on the “coperto:” This literally means “cover,” and is a standard charge in all restaurants in Italy, which they say covers the cost of the bread. It is usually 2-3 Euros per person, but can be more in fancy places. I don’t take exception to this because everyone does it, and everyone (even Italians) have to pay it—it does not single out Americans.
 
 

 

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